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11/20/2012

Auto Repair

The best way to avoid disappointment when taking your automobile in for repairs is to be prepared. Knowing how to select a good technician and the kinds of questions to ask is a good start.

11/20/2012

Back to School Tips

Students and parents preparing for the beginning of a new school year have to make a number of purchases to get ready for school. There is a high volume of sales made during this time of year and an increasing number of youth making their own purchases. We want to remind "back-to-schoolers" that it pays to be a smart consumer.

11/20/2012

Baldness

Most baldness is inherited, and although many kinds of soaps and creams have been touted as having miracle ingredients to make hair grow or to retard its falling out, no product has been proven to do so. One drug, Minoxidil, which was originally approved to treat hypertension as a 2% solution, was granted a Notice of Compliance in 1986 in Canada for stimulating hair growth on the crown of the head. This topically applied drug is available only through a doctor's prescription. The Health Protection Branch has banned the sale of any non-prescription hair cream, lotion, or other external product, usually sold by mail or through barbers or beauticians, which claims to grow hair or prevent baldness.

11/20/2012

Bank Inspector Schemes

- The fraudster will claim to be a bank inspector trying to trap a dishonest bank employee at your bank. The first approach is usually by telephone.

11/20/2012

Bankruptcy

When businesses or consumers cannot pay their debts they may file for bankruptcy or make a proposal (a payment arrangement with their creditors to prevent bankruptcy). These are legal proceedings carried out under the Bankruptcy and Insolvency Act; they must be handled by an insolvency professional -- a private sector trustee, and administrator of consumer proposals -- and must be registered with the Office of the Superintendent of Bankruptcy.

11/20/2012

BBB Arbitration

Arbitration is generally necessary only when mediation is not successful. In arbitration, you and your customer permit a neutral third person, the arbitrator, to make a binding decision that will end the dispute. The process offers the following advantages:

11/20/2012

BBB Complaint Procedure

The Better Business Bureau is a non-profit organization whose mission is to foster an ethical marketplace and to educate and encourage consumers to use ethical businesses.

11/20/2012

BBB Mediation

Mediation is an informal process in which an impartial third person, the mediator or mediators, helps the parties resolve their differences. The mediator does not impose a settlement but does facilitate a mutually acceptable resolution. Mediation offers the following advantages:

11/20/2012

Beds

1. When you're ready to go shopping for a new bed, make sure you're rested and unhurried so you'll really concentrate on what feels best.

11/20/2012

Blank Cheques

For your protection, the BBB advises you NOT TO SIGN BLANK CHEQUES. Your SIGNATURE is one of your most valued possessions.

11/20/2012

Buying Clubs

When considering membership in a Buying Club the BBB suggests that you compare the prices and services of items offered through the club to similar items available from other firms in the local market. Then consider the amount of merchandise you would have to buy at the club's prices to offset the annual cost of the membership. Ask questions until you have a clear understanding of the club's policies with respect to methods of ordering and payment, finance charges (if any), delivery and service charges, refunds and exchanges and warranty rights.

11/20/2012

Carpet Cleaning

SUMMARY: The Bureau suggests that if you are considering hiring a carpet cleaning company, you read the contract carefully and understand all terms, such as room size limitation, and costs of the work. Make sure any warranties or guarantees appear in writing and ensure that the company is properly licensed and bonded. Ask the company to test the cleaning method on an unseen section of carpet before starting work.

11/20/2012

Catalogue Shopping

1. Get a couple of competitive catalogues and DO SOME RESEARCH.

11/20/2012

Chain Letters

The Bureau has received a number of complaints about chain letters which claim to be a legal way to supplement income. The most widely used letter is one which "sells" information reports on how to make money. These reports contain little or no useful information and are a subterfuge for the real reason behind the letter: recruitment of others into the plan.

11/20/2012

Job Listing & Advisory Service

SUMMARY: Legitimate companies do not hire other companies to sell consumers information about getting employment with them. Purchasers of this service should be aware that the company is not offering employment but merely listings of possible jobs offerings. Therefore earnings claims cannot be guaranteed. Some companies listed in such guides require an additional investment. Some consumers have reported the information they pay for is generally worthless or is information that is freely available from public sources.


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