Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address and references the Council of Better Business Bureaus in Arlington, VA., about a recently filed complaint. The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a scam.
Other emails appear to come from a fake BBB employee claiming that the recipient needs to review this matter and advise the BBB of their position. From there, the email appears to direct the recipient to the BBB website, but actually directs them to an outside link. This email is fraudulent and does not originate from BBB. The email attachment and link are malicious and we are strongly advising to not open or click them.
Should you receive such an email do the following:
- Disregard its message.
- Report the email by forwarding it to phishing@council.bbb.org.
- Delete the email after forwarding.
- Due to the virulent nature of the email run a virus scan even if you have not clicked on the link.
Better Business Bureau is working together with law enforcement to track down the origin of these emails and plans to shutdown these fraudulent websites. Thank you for your cooperation.
Example images of BBB Scam Email:
Example images of legitimate BBB complaint emails:
Remember to contact us directly to see if you have a complaint: 604-682-2711. Do NOT click on any links in an email unless you are certain of its origin.
