blogBBB News Blog is a daily summary of scams and fraud prevention tips that cross our desks. These include news items, and public alerts to help better inform consumers and businesses.


Archives for: August 2009

   
 

Dusting off the old “customer service” skills

Posted Wednesday, August 05, 2009
by Lynda Pasacreta

Once a month Barry Sharp, Managing Consultant, AMA Management (one of our BBB Accredited Businesses – www.amamanagement.ca ) and I meet up for breakfast. Our conversations are invigorating and challenging. The casual conversations generally result in me making some “slight” adjustments to what my pictures in my head look like.

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