blogBBB News Blog is a daily summary of scams and fraud prevention tips that cross our desks. These include news items, and public alerts to help better inform consumers and businesses.


Archives for: September 2008

   
 

News alerts

Posted Friday, September 26, 2008
by Mark Fernandes

Credit Card chips to be introduced
The Vancouver Sun ran a story today about the introduction of credit card chips
. Here is a quick summary of how it will change the way we do business at the cashier's till.

"Canada's financial institutions have started to switch from the traditional "swipeable" card with a magnetic strip to a new card design incorporating a tiny computer chip. Customers are being asked to insert their card into a point-of-sale reader and typing in a code, instead of giving the card to a cashier to be swiped and then signing a receipt.

The change is intended to reduce the $300 million incurred annually in debit- and credit-card fraud in Canada. Card issuers have started offering the chip cards to customers across the country, with the expectation the cards will be in wide use by the end of 2010."

Source: Vancouver Sun

Is your small business really secure?
A sobering thought from Canadian Business Magazine, about why small business are especiialy vulnerable to cyber attacks. Here is a quote from the article:

"Increasingly, that’s exactly what they are. Bruce Cowper, chief security advisor at Mississauga, Ont.-based Microsoft Canada, says automated hacking tools have made it more profitable to attack smaller companies. A hacker doesn’t care that he’s never heard of your firm; only that his automated probes have revealed that your network is vulnerable. “Attackers are always going to take the path of least resistance,” says Rohyt Belani, managing partner of Intrepidus Group Inc., a New York-based information-security consultancy. “They know the security budgets for SMEs are limited compared to larger organizations.”

Source: Canadian Business Magazine

Travel Scams
According to an article from the Canada.com travel scams cost $12 billion annually. Those include pickpocketing, and include "free trip" shams, among other pre-destination ripoffs.

Here are a few tips from the article to reduce your risk while travelling:

"- Money: Don't wear those silly waist pouches, says Gillick. You might as well write TOURIST across your forehead. His advice is to wear a money belt that fits underneath your clothing. Better yet, he advises planning your daily budget. If you want to take out $200 a day, split the money up in small increments and put it in different pockets and leave the rest in the hotel safe.

- Passports: If you're in a country where you need to have your passport with you at all times, make a photocopy of it and carry that with you. Leave the original in the hotel safe.

- Make a scene: If you've been robbed or think you're about to be, and you're in a busy area (see the reference to the "Cardboard Children of Rome" on the www.CITI.ca website), yell, wave your arms, or act as if you're going to take a photograph of the would-be thieves, which Gillick did with success. There's no guarantee you'll get your stolen item back. It all depends on whether the country you're in has a good tourist police service, Gillick adds.

- Taxis: Make sure you've done your research about the route and the approximate cost of the trip to avoid frustration and paying way too much for the fare.

- Foreign currency: Same goes. Do your research, perhaps buying some before you leave, just to familiarize yourself with handling the money."

Source: Canada.com

Be on the look-out for warranty scam
In Ontario, Niagara Regional Police are warning the public to be wary of a potential vehicle warranty scam.

Police said a company called Canadian Auto Warranty Services has sent postcards to regional residents advising them to call and extend their vehicle warranties.

Similar scams have been reported in Toronto and in the United States.

The postcards list proper names and addresses, a customer identification number and a 1-800 telephone number.

Police advise the public to ignore the postcards and protect their personal information.

Source: St. Catherines Standard

Source: Canadian Press

Scam Alerts

Posted Saturday, September 20, 2008
by Brian Hofilena

Counterfeit Currency Alert
The RCMP Integrated Counterfeit Enforcement Team in Vancouver would like to remind merchants of the importance of examining currency when accepting it over the counter. Source: RCMP website

RCMP does not solicit funds through mail or phone
The RCMP would like to make it clear that they do not engage in, endorse or conduct mail or telephone solicitation to raise funds for community policing programs. If you receive telephone calls or mail asking for donations to support community policing programs - you are at risk of being a victim of fraud. Source: RCMP website 

Whistler Rental Scam
An office manage had read on Craigslist about a home to rent in Whistler. After providing the supposed owners with background information and references, he was told to send them $2,200 by Western Union. The alarm bells went off for the consumer when he realized that they wanted to wire the money. Never send money to a stranger using a money transfer service. Source: Globe and Mail

Tax Agency warns of scam
The Canada Revenue Agency is warning taxpayers of a scam that uses agency letterhead to solicit personal information. Source: Canada Revenue Agency

Scams Alerts and Consumer Info

Posted Thursday, September 11, 2008
by Brian Hofilena

Avoiding Phoney Emails

The Province ran a couple of stories on online banking theft and phoney emails tips. Here is a quick excerpt:

- Be aware that authentic banks will never request that their clients divulge personal information, such as account numbers and passwords, in an e-mail.

- Authenticate the website you are going to is genuine by verifying that it has a secure sockets layer (SSL) certificate.

- Never click on a link in a suspicious e-mail. Instead search out an official bank URL site via your browser bar.

- Never download an attachment from a suspicious e-mail. It may consist of a virus or spyware.

- Contact your bank immediately if you suspect somebody has tried to emulate you online.

Online Classifieds Can Be Crime Haven

Police receive complaints every day about stolen goods being sold on online classified websites or from someone losing rent money to con men. One woman is tracking the scams on her own blog. The Province wrote an article about the issue.

Olympic Tickets

From October 3 to November 7 the first phase of Olympic tickets will be available for public requests. Visit www.vancouver2010.com or call the Vancouver 2010 Ticketing Call Centre at 1-800-TICKETS (1-800-842-5387) after September 15 for details.

There will be a ticket reselling program offered by the Olympics’ people, so visit the website for more details.

September 17: Details on Olympic Experience Packages and “How to maximize your Olympic experience” information will be released on vancouver2010.com and at a Vancouver Board of Trade luncheon presentation

September 25: Vancouver 2010 media conference to provide full information and important reminders on the sale of Olympic Winter Games tickets

September 27 and 28: Publication of Vancouver 2010 Olympic Winter Games ticket information supplements in The Globe and Mail and Canwest newspapers.

October 2: News release to remind public of key ticket buying tips

October 3: Tickets to the Vancouver 2010 Olympic Winter Games go on sale

Learn About Your Flight Rights

Posted Tuesday, September 09, 2008
by Brian Hofilena

Passenger Bill of Rights

Your airline ticket is a contract. When an airline does not provide the services you paid for, the law requires them to keep you informed, treat you fairly and offer a solution or a refund. Transport Canada recently issued a release on the Passenger Bill of Rights.

BBB in the News and New Financial Skills Resource For Young People

Posted Monday, September 08, 2008
by Brian Hofilena

Furnace cleaning tips

BBB President Lynda Pasacreta was interviewed last week by the Peace Arch News about furnace contractors.

“That’s a concern,” she said last week. “But ’tis the season – people are going to start thinking about their furnaces, and these guys are out there and people are constantly getting ripped off.”

Pasacreta suggested people check out at least three companies on the BBB website before accepting or paying for any services, and to also visit the buyer’s tips section of the website, which outlines exactly what consumers should look for.

“Slow down and do your due diligence,” Pasacreta said.

Good words to live by. To learn more, visit furnace maintenance tips. http://mainlandbc.app.bbb.org/tips?id=47

New resource for young people launched by BCSC and FCAC 

The Financial Consumer Agency of Canada (FCAC) and the British Columbia Securities Commission (BCSC) today launched The City , a new financial education resource, designed to help young Canadians improve their knowledge of today's complex financial reality.

The website teaches young people financial skills that they can carry with them throughout their lives. You can complete interactive online modules here, or download materials to use in a classroom.

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