BBB Consumer Guide
Click the Consumer Guide icons below to be taken to the electronic flipbook featuring all local Accredited Businesses of the Better Business Bureau serving Mainland BC, as of December 6, 2012.

The Guide is a quick reference when needing to find contact info of a business, shopping for a product, or browsing for a service. Savvy consumers always check with the BBB before hiring a service provider, making a large purchase, or donating to a charity.
Copies are available at Community Centres throughout the British Columbia, for more information check:
www.mbc.bbb.org/consumerguide or you can receive them by sending a 10” x 13” self addressed, postage paid envelope, to the BBB office in Vancouver:
Better Business Bureau of Mainland BC
Suite 404, 788 Beatty Street
Vancouver, B.C. V6B 2M1
More information about this unique directory and advertising opportunity (including ad rates) can be found
here, or by contacting Dale Shumka at 604-904-1214 or
DS@biv.com.
BBB Interior Consumer Guide and the Community Resource Directory
BC Interior Accredited Businesses were featured in the Consumer Guide section of the Community Resource Directory, an annual publication found across the Thompson-Okanagan.
Today's savvy consumers Start with Trust and contact the BBB before hiring a service provider or making a large purchase.
The Community Resource Directory, entering its 23rd year in publishing, is a quick and valued reference when needing to find contact info on a business, shopping for a product, or simply browsing for a service. About 25,000 copies are distributed throughout Thompson-Okanagan, including community centres, libraries, government offices, and other high traffic areas.
Coverage areas include: Osoyoos - Oliver; Summerland - Ok Falls; Penticton - Peachland; West Kelowna - Kelowna; Lake Country - Oyama; Vernon - Lumby; Armstrong - Enderby; Sicamous - Salmon Arm; Kamloops - Merritt
The Consumer Guide Resource section of the Community Resource Directory is only open to advertisers who are BBB Accredited Businesses.
Frequently Asked Questions
Q: How is the book distributed?
A: About 300,000 copies of the BBB Consumer Guides are delivered to homes across mainland British Columbia, including the Lower Mainland; from Chilliwack to Squamish. The Consumer Guide is delivered in tandem with various community newspapers through the Glacier Media Group:
- Abbotsford/Mission Times
- Burnaby Now
- Chilliwack Times
- Coquitlam Now
- Delta-Optimist
- Langley Advance
- Maple Ridge/Pitt Meadows Times
- New Westminster Record
- North Shore News
- Richmond News
- Surrey Now
- Vancouver Courier
Additional copies are available free of charge at numerous community centres throughout the Lower Mainland. Here's a list of community centres the Consumer Guide is available:
- Kensington Comm Ctr
- Renfrew Park Comm Ctr
- Killarney Community Centre
- Champlain Heights Comm Centre
- Marpole-Oakridge Community Centre
- Jewish Community Centre
- Kerrisdale Community Centre
- Sunset Comm Centre
- North Surrey Rec Centre
- Newton Comm Rec Centre
- Pinewood Leisure Centre
- Fleetwood Comm Ctr
- Surrey Rec Centre
- North Delta Rec Centre
- Trout Lake Comm Ctr
- Britannia Comm. Centre
- Mt Pleasant Comm Centre
- Riley Park Comm Centre
- Thunderbird Comm Centre
- Hastings Comm Ctr
- Ron Andrews Comm Rec Ctr
- Parkgate Community Centre
- Delbrook Recreation Ctr
- Lonsdale/Harry Jerome Recreation Ctr
- North Van Rec Comm/Centennial Theatre
- Seycove Community Centre
- William Griffin Rec Centre
- Seylynn Comm Rec Centre
- Mickey Mcdougall Rec Centre
- Memorial Rec Centre
- Lynn Valley Rec Centre
- West Vancouver Community Centre
- Gleneagles Community Centre
- Eastburn Comm Centre
- Bonsor Rec Cntr / Snr's Ctr
- Edmonds Community Centre
- New Westminster Parks & Recreation
- Centennial Community Centre
- Queenborough Community Centre
- Eileen Dailey Leisure Pool & Fitness Ctr
- Cameron Recreation Centre
- Social Rec. Centre
- Port Coq. Rec Complex
- Pitt Meadows Rec Centre
- Social Rec Centre
- Willingdon Hghts Comm. Ctr
- Confederation Community Centre
- Wesburn Community Centre
- Social Rec Centre
- Poirier Communiyt Centre
- Pinetree Community Centre
- False Creek Comm Centre
- West Pt. Grey Community Centre
- Dunbar Comm Ctr
- Douglas Park Comm. Centre
- West End Community Ctr
- Roundhouse Comm.Centre
- Chinese Community Centre
- John Braithwaite Comm Centre
- W.Van Recreation Ctr
- Douglas Rec Centre
- Abbotsford Rec Centre
- Matsqui Rec Center
- Timms Community Centre
- Fleetwood Comm. Centre
- South Surrey Rec Ctr
- Guildford Recreation Ctr
- Cloverdale Recreation Centre
- Thompson Comm Centre
- W Richmond Comm Centr
- Steveston Comm Ctr
- South Arm Comm Ctr
- Cambie Community Centre
- Ladner Comm Ctr
- South Delta Recreation Ctr
- Centennial Activity Centre
- Summit Community Centre
- Poirier Sport & Leisure Complex
- Karen Magnussen Comm Rec Ctr
- Kitsilano War Memorial Com Ctr
- Coal Harbour Community Centre
- Chinese Cultural Centre
Q: Does this directory “endorse” accredited businesses?
A: No, it is not an endorsement; it’s a listing of all businesses that are accredited by the BBB. The companies have agreed to follow our Code of Ethics and meet our Standards. We don’t endorse or recommend any company. No one is saying, “Here’s the plumber you should be dealing with.” That is still up to the individual for their own best judgment.
Q: How do I get my business into the Consumer Guide?
A: Only companies that are BBB Accredited can be listed in the Consumer Guide. If you would like your company to be accredited, or you would like to recommend a company, please contact us about accreditation.
Q: What is the deadline for entry in the Consumer Guide?
A: The BBB Consumer Guide for the Lower Mainland and Fraser Valley is an annual publication which is typically distributed in February. The absolute final deadline for BBB Accredited Businesses to be included in the 2014 guide is November 2013.
More information about this unique directory and advertising opportunity (including ad rates) can be found here, or by contacting Dale Shumka at 604-904-1214 or DS@biv.com .