BBB Management Training: Keep Conflict From Blocking Your Business Results

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About the Training:

An approach to communication and conflict that works with employees, suppliers, and customers, this session will prepare you to have conversations that foster collaboration in your workplace, and keep the lid on potential conflict.                                                              

What you will learn:

·         Present your ideas in ways that invite people to get on board with you

·         Discover three fundamental points to achieve successful, informal negotiations

·         Get practical tips for dealing with difficult individuals

·         Master a proven prescription to keep the lid on conflict

WHEN: Wednesday, January 27, 9am—4pm

WHERE: 417—788 Beatty Street, Vancouver

FEE: Non-BBB Accredited $295 + GST/person; BBB Accredited $149 + GST/person

REGISTER: Susan Hooper, 604-681-0312 (ext. 316), email susanh@mbc.bbb.org or send in the form below.

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REGISTER NOW! Limited seats available

Fax the completed form to 604.681.1544 or email Susanh@mbc.bbb.org

Contact Name: ________________________________

Company: ____________________________________

Phone: _____________ Fax/Email: ________________

Amount enclosed:

Non BBB Accredited $295 x __  + GST = Total: $ ______

BBB Accredited) $149 x __ + GST = Total: $ __________


Payment method:

Cheque (Payable to the Better Business Bureau)___

VISA___ MASTERCARD___

Card # _____________________________ Expiry: ______

Cardholder Name: _________________________________

Cardholder Signature: ______________________________

                        

GST #106790645RT

No cancellations or refunds; replacement participants are welcome.